Minimum Order Value
We accept orders starting from a minimum amount of Rs.500.
shipping charges
All orders above Rs.1000 qualify for Free Shipping.
For orders of value below Rs. 1000 a shipping fee of Rs. 50 is charged.
additional COD charges
We charge an additional Rs.75 for COD orders as The courier companies charge COD (Cash on Delivery) fees for providing cash handling services. To avoid paying COD charges, you can make an online payment.
Return/Exchange and Refund
Refer To The Return/Refund Policy here.
Payment Related Issues
If your account was debited but your order was not confirmed, typically, the amount is automatically refunded to your original mode of payment within 12-24 hours. However, if you do not receive the refund within this time-frame, please send us an email at care@faddynative.com, and our team will assist you promptly.
cancel/ modify my order
Note : It is only possible for our team to cancel or modify orders before they are shipped.
For Convenience Please send an email within 12 hours of placing the order for cancelation/modifications.
If you wish to cancel or modify your order – kindly send an email to care@faddynative.com specifying the changes.
P.s – Don’t forget to mention the order ID in the email
Track Orders
You will receive a tracking link through email as soon as your order is shipped.
Customer Can also use the tracking page to track their orders.
order Shows “delivered” Status but I have not received it
In such case please drop us a mail within 24-48 hrs at care@faddynative.com So we can escalate the issue to our courier Partner.
Everything About Faddy Native Points
You can read about faddy Native points here.